Step 1: Start Mozilla Thunderbird

Step 2: Click on File -> New -> Existing Mail Account

Step 3: Enter your name, email address and password, click 'Continue'.

Step 4: Wait for Thunderbird to automatically detect the correct settings. Click 'Done'.

Step 5: Done - Your email client will now start to download your emails.

If this process did not work please let us know

In the meantime you can manually configure your account using the mail settings